Policies

Statement of commitment to child safety

Onyx Gymnastics is committed to the safety, wellbeing, and empowerment of all accessing our programs including indigenous, those from culturally and linguistically diverse backgrounds and children with additional needs.

As a Gymnastics Australia associated member, we have a zero tolerance approach to any form of child abuse. We support the rights of children and we will act immediately to ensure an environment is maintained where children and all members are safe, respected, valued and empowered at all times.

All staff members (18+ yrs.) hold a Working With Children check and are required to complete all Child Protection Standards. All adults in Onyx Gymnastics facilities during class time (except for parent assisted class, parties or free play) must undergo an induction.

Staff members are bound by the Gymnastics Australia Child Safe Policy, which can be found here.

All staff members are familiar with the Gymnastics Australia Codes of Behaviour, which promotes a safe, positive and enriching environment. An easy to read guide is accessible here.

To report a Child safety concern please contact the Director.

Please find a link to all of our general policies below.

Terms of Service

1. Payment & Billing

  • Monthly payments for gymnastics classes are billed automatically on the 17th of each month.
  • Payments must be made via the designated payment system and are non-refundable.
  • Failure to make payment by the due date may result in the suspension of your child’s enrollment.

2. Cancellation Policy

  • Monthly enrolments require a minimum of four (4) weeks’ written notice is required to cancel enrolment.
  • The final month’s payment will be charged if cancellation notice is not provided within this timeframe.
  • Cancellations must be submitted via email to the administration team.

3. Make-Up Classes

  • Make-up classes are not guaranteed but will be offered when possible, subject to availability.
  • If a make-up class is offered, it must be used within the next month.
  • No credits, refunds, or additional classes will be provided for missed sessions.

4. Refunds & Credits

  • All payments are final and non-refundable.
  • Refunds will not be issued for missed classes, change of mind, or scheduling conflicts.
  • In the case of injury or illness preventing participation for four (4) consecutive weeks or more, a credit may be considered upon receipt of a medical certificate.

5. Class Structure & Safety

  • Parents/guardians are responsible for ensuring their child follows all safety rules and instructions.
  • Coaches and staff reserve the right to remove any participant who poses a safety risk.
  • Appropriate attire (leotards or tight clothing) must be worn to classes. No baggy clothing.

6. Liability & Waiver

  • Participation in gymnastics involves some risk of injury. By enrolling, parents/guardians acknowledge and accept these risks.
  • The gym and its staff will not be held liable for any injuries sustained during classes, events, or open gym sessions.
  • Parents/guardians agree to release and indemnify the gym from any claims arising from participation.

7. Facility Rules

  • Parents must supervise children during open gym sessions where required.
  • Food and drink (other than water) are not permitted in the training areas.
  • The gym reserves the right to modify class schedules, coaching assignments, and facility rules as needed.

8. Agreement & Amendments

  • By enrolling, you agree to these Terms of Service.
  • The gym reserves the right to amend these terms at any time, with updates communicated via email or website.

For any inquiries, please contact our administration team.